Frequently Asked Questions
30 Days
Return Window
Free
Shipping Over $50
24 Hours
Order Modifications
Review our standard consumer policies for orders placed within the United States.
What is your return policy?
Do you offer shipping?
How can I track my order?
We accept returns within 30 days of delivery for all undamaged items in original packaging.
Yes, we provide complimentary domestic standard shipping across the United States on all orders over $50.
You can track your order status directly via the secure tracking link provided in your shipment confirmation email.
Additional Support Details
Further clarification on payments, customer service, and order changes.
What payment methods do you accept?
Is customer support available?
Can I change my order?
We accept all major credit cards securely processed through standard commercial merchant services.
Yes, our support team is available via business email to assist with operational inquiries.
Yes, order modifications and cancellations are fully supported within 24 hours of initial placement.
Need further assistance with an active order?
Reach out directly to our support desk at alfhour@alfhour.com for prompt resolution.